
FAQ
Is it a 12-hour or 24-hour clock?
Is it a 12-hour or 24-hour clock?
It's a 12-hour format with clear AM/PM indicators for easy reading.
How do I set the time?
How do I set the time?
Gently adjust the hands or use the internal gear mechanism—set it one minute ahead initially to account for any flip delay, but monitor for accuracy.
What if a flip card gets stuck?
What if a flip card gets stuck?
Remove the clear plastic cover and gently reposition the card (e.g., the '4' card sometimes misaligns)—it should flip smoothly after adjustment.
How does it heat, and is it safe?
How does it heat, and is it safe?
It uses flameless radiation heating on three sides for secure, even warmth (up to 140°F/60°C)—includes auto shut-off, tip-over protection, and overheating safeguards.
What is the capacity of the cups?
What is the capacity of the cups?
We offer a variety of sizes! Common capacities include 12oz (~355ml), 16oz (~473ml), 20oz (~591ml), and 32oz (~946ml). You can find the exact capacity for a specific product in the "Specifications" section on the product page.

